Privacy Policy

 

Thanks for visiting DXA Beauty! When it comes to your personal information, we respect your privacy. We believe in being transparent about how your data will be used, you’re rights and the terms and conditions. By using our site, you are confirming that you have agreed to the Terms and Conditions and have understood our Privacy and Cookie Policy.

ANALYTICS

This website collects personal data to power our site analytics including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Using cookies can also help us improve our website by customising it to our customers preference. These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data

For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

CUSTOMER ACCOUNTS/ INFO COLLECTION

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

Signing up to our mailing list means that this information will also be retrieved.

When you buy something on this website, we collect personal information from you to fulfil the order. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, and Fresha, our scheduling provider, so they can provide website services to us.

SHARING YOUR PERSONAL DATA

We share personal information in the following ways:

  • Business partners.  We may share personal information with business partners. For example, we may share your personal information when our Services are integrated with their Third Party Services, but only when you have been informed or would otherwise expect such sharing.

  • Service providers. We share personal information with our service providers that perform services on our behalf. For example, we may use third parties to help us provide customer support, manage our advertisements on other sites, send marketing and other communications on our behalf or assist with data storage.

  • Process payments. We transmit your personal information via an encrypted connection to our payment processor.  

  • We disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests or prevent fraud or abuse of our site.

DATA SECURITY

While no service is completely secure, we are dedicated to keeping your personal information safe. The information which our customers provided are kept secure and only employees of DXA Beauty have access to this information. We therefore maintain administrative, technical and physical safeguards that are intended to appropriately protect your information.

EMAILS

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.